Policies

 

Payment:

Deposit: Once a reservation is made, a $250 deposit is required to confirm your booking. Ellie allows a 7-10 day period to receive your deposit in order to hold your reservation. This deposit gets subtracted from your total bill. Please phone or e-mail to confirm availability before mailing your deposit.

Your deposit check can be made out and mailed to:

ELLIE KNOPF
1960 Muku Place,
Koloa, HI 96756

Balance: The balance is due upon arrival in the form of cash or traveler checks.

Cancellations: Must be in writing or e-mail. Deposits and payments are fully refundable less a $150 cancellation fee if cancellation is made at least 90 days prior to your planned arrival. Cancellation notification of less than 90 days may result in forfeiture of your deposit unless Ellie is able to re-rent to another party for the period affected by your cancellation.

It may be worth checking out trip insurance.

 

Check in 3pm / Check out 10am: Let Ellie know if you need some flexibility on these times and she will accommodate if possible.

Occupancy: Limited to confirmed guests. Not sure about who’s all coming? No problem. Your confirmation can be updated any time.

Smoking: Outside only on driveway – 30 feet from units

 

CALL ELLIE
808.635.0054
Feel free to contact me with any questions you may have about this rental

Contact Ellie
Your 24/7 contact person to contact with any emergency needs is ELLIE KNOPF at 808.635.0054